The Customer Is Bothering Me: How to Change Attitudes, Improve Results and Grow Your Bottom Line

4.07 avg rating
( 15 ratings by Goodreads )
 
9780757575068: The Customer Is Bothering Me: How to Change Attitudes, Improve Results and Grow Your Bottom Line
View all copies of this ISBN edition:
 
 

Your customers pay attention to how you attract and treat them. If you do not understand what truly motivates them, they are likely to get their needs met elsewhere. The "one size fits all" approach has become a sign of disrespect.

If you design customer processes, manage teams who communicate with customers and potential customers, or deal directly with them yourself, you are responsible for what your customers experience, and this book was written for you.

Shelle Rose Charvet is an expert on influencing and persuasion using a tool known as the LAB (Language and Behavior) Profile. She is the author of the international bestseller "Words that Change Minds: Mastering the Language of Influence

"synopsis" may belong to another edition of this title.

Buy New View Book
List Price: US$ 24.97
US$ 52.72

Convert Currency

Shipping: US$ 9.94
From United Kingdom to U.S.A.

Destination, Rates & Speeds

Add to Basket

Top Search Results from the AbeBooks Marketplace

1.

Shelle Rose Charvet
Published by Kendall Hunt Pub Co (2010)
ISBN 10: 0757575064 ISBN 13: 9780757575068
New Paperback Quantity Available: 1
Seller:
Revaluation Books
(Exeter, United Kingdom)
Rating
[?]

Book Description Kendall Hunt Pub Co, 2010. Paperback. Condition: Brand New. 192 pages. 8.75x5.75x0.25 inches. In Stock. Seller Inventory # zk0757575064

More information about this seller | Contact this seller

Buy New
US$ 52.72
Convert Currency

Add to Basket

Shipping: US$ 9.94
From United Kingdom to U.S.A.
Destination, Rates & Speeds

2.

Shelle Rose Charvet
Published by Kendall Hunt Publishing (2010)
ISBN 10: 0757575064 ISBN 13: 9780757575068
New Softcover First Edition Quantity Available: 1
Seller:
Irish Booksellers
(Portland, ME, U.S.A.)
Rating
[?]

Book Description Kendall Hunt Publishing, 2010. Condition: New. book. Seller Inventory # M0757575064

More information about this seller | Contact this seller

Buy New
US$ 85.26
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds

3.

Shelle Rose Charvet
Published by Kendall Hunt Publishing (2010)
ISBN 10: 0757575064 ISBN 13: 9780757575068
New Paperback Quantity Available: 2
Seller:
Murray Media
(North Miami Beach, FL, U.S.A.)
Rating
[?]

Book Description Kendall Hunt Publishing, 2010. Paperback. Condition: New. Never used!. Seller Inventory # P110757575064

More information about this seller | Contact this seller

Buy New
US$ 110.52
Convert Currency

Add to Basket

Shipping: FREE
Within U.S.A.
Destination, Rates & Speeds