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Ongoing Crisis Communication: Planning, Managing, and Responding (SAGE Series in Public Relations) - Softcover

Coombs, Timothy

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9780761913207: Ongoing Crisis Communication: Planning, Managing, and Responding (SAGE Series in Public Relations)

Synopsis

Crisis occur every day: an airplane crashes into a mountain, a corporation lays off thousands of workers, an oil spill threatens an ecosystem. Such crisis can be devastating, resulting in tragic and sometimes fatal outcomes for individuals, organizations, the organizations′ stakeholders, and even entire industries.

Author W. Timothy Coombs explains how crisis management can prevent or reduce the threats of a crisis, providing guidelines for how best to act and react in an emergency situation. Drawing on firsthand experience in crisis management, Coombs provides detailed explanations about preparing for crises, detecting crisis, and preventing crisis. Each aspect of the crisis is discussed from pre-crisis stage to evaluation of crisis management efforts and post-crisis actions--with the ultimate goal of saving lives, reputations, and financial resources.

A truly integrative and comprehensive text, Ongoing Crisis Communication is a crucial resource for those interested in practicing, researching, or teaching crisis management.

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About the Author

W. Timothy Coombs (PhD Purdue University in Public Affairs and Issues Management) is the George T and Glady H Abell Professor in Liberal Arts in Department of Communication at Texas A&M University.  His primary areas of research are crisis communication and CSR including the award-winning book Ongoing Crisis Communication. He is the current editor for Corporation Communication:  An International Journal.  His research has appeared in Management Communication Quarterly, Public Relations Review, Corporate Reputation Review, Journal of Public Relations Research, Journal of Communication Management, Business Horizons, and the Journal of Business Communication.

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Other Popular Editions of the Same Title

9780761913191: Ongoing Crisis Communication: Planning, Managing, and Responding (SAGE Series in Public Relations)

Featured Edition

ISBN 10:  076191319X ISBN 13:  9780761913191
Publisher: SAGE Publications, Inc, 1999
Hardcover