Synopsis
Do you think you communicate strategically? For students and managers who want to manage and communicate more effectively, Phil Clampitt′s book is essential reading.
Communicating for Managerial Effectiveness enables managers and students to clearly view their communication abilities and organizational dilemmas and challenges. The first two chapters explain the complex process of communication. The third chapter examines the impact of corporate culture on the communication climate. The next six chapters analyze critical communication challenges most managers face. These chapters discuss how to:
- Manage information
- Select appropriate communication channels
- Develop an effective performance feedback system
- Communicate about organizational changes
- Foster interdepartmental communication
- Create an innovative spirit
The final chapter focuses on ethics and building trust through communication practices. Real world cases and examples used throughout the book are drawn from Clampitt′s extensive organizational consulting experience and from the worlds of politics, history, science, and art.
What′s new in this edition?
- More -- emphasis on successful implementation
- More -- insight about managing the relationship between data, information, knowledge, and action More -- specific advice about how to strategically communicate about organizational changes
- More -- discussion of ′dot.coms′ as well as the impact of the Internet on traditional brick-and-mortar organizations
- More -- opportunities to learn!
Visit the book′s Web site at http://www.imetacomm.com/books/cme/index.html for chapter outlines, exercises, and case studies.
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About the Author
Phillip G. Clampitt received his Ph.D. in organizational communication from the University of Kansas. He holds the Blair Endowed Chair of Communication and was previously the Hendrickson Professor of Business at the University of Wisconsin-Green Bay where he is a full professor. Dr. Clampitt is the chair of four units at UWGB: Information & Computing Science, Communication, Computer Science, and Information Science. Sage Publications recently published the sixth edition of his best-selling book, Communicating for Managerial Effectiveness 6e. He co-authored two books with Robert J. DeKoch (President/COO of the Boldt Company): Embracing Uncertainty: The Essence of Leadership and Transforming Leaders into Progress Makers.
Phil’s work on “Decision Downloading” was featured in the MIT Sloan Management Review and the Wall Street Journal. Additionally, he has published in numerous journals, including The Academy of Management Executive, Journal of Communication Management, Journal of Business Communication and Management Communication Quarterly. He has contributed chapters to numerous works including: Handbook of Communication Audits for Organisations, Communication Audits, and the International Encyclopedia of Organizational Communication. He also is on the editorial board of many professional journals. Over the past thirty years he has worked on communication and leadership issues with many organizations including Nokia, PepsiCo, Schneider National, The Boldt Company, Dental City, National University and the Menasha Corporation.
Phil has been a guest speaker at the U.S. Army War College where they use his books in their Strategic Leadership class. In addition to many guest-speaking opportunities in the U.S., he has also been invited to speak internationally at places such as The University of Pisa, The University of Aberdeen, The University of Ulster, as well as to numerous multi-national businesses and professional organizations.
His students have heard him ask, "So what?" so often that they started calling him “Dr. So What.” Subsequently, he developed a related website (www.drsowhat.com) that highlights his passionate commitment to critical thinking and thoughtful inquiry.
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