This practical book helps graduate students and professionals develop coaching skills and knowledge. It defines what coaching is and describes and illustrates the key steps in the coaching process including establishing the coaching relationship, collecting and analyzing data, and evaluating performance. Unique to this book is a coaching development model created by the authors.
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Dr. Virginia Bianco-Mathis began her career with management positions at C&P Telephone as a training and development manager, then Lockheed-Martin working in corporate training and development. Later, she joined The Artery Organization as vice president of human and organization development. After receiving her doctorate, Dr. Bianco joined Marymount University and began teaching, consulting, presenting, and writing in her areas of expertise: organizational change, strategic planning, executive coaching, organizational communications, team building, and leadership development. Her most recent publications include Leading from the Inside Out: A Coaching Model (Sage, 2002), Organizational Coaching: Building Relationships and Programs that Drive Results (ASTD Press, 2009), and Executive Stories to Change Your Mindset (The Public Manager, Fall 2011). Dr. Bianco has forged partnerships with the American Society of Training and Development and the Society of Human Resource Management in order to align their researched competencies with Marymount’s Human Resource Management degree programs. Dr. Bianco consults with major organizations throughout the country, writes a weekly online column for the The Washington Post entitled “On Success,” and is an editor for the OD Journal.
Lisa Nabors is a Partner with Strategic Performance Group. She has served as an adjunct professor for Marymount University and the George Washington University where she has taught graduate level courses in strategic planning and organizational communication. Ms. Nabors has over 18 years of experience in the field of human resource and organization development. She regularly works with business leaders in the private and public sectors who are interested in developing as coaching leaders. In addition to working individually with leaders, Ms. Nabors frequently works with teams, clarifying long and short-term goals and creating the systems necessary to support the teams in achieving and surpassing them. Major clients include the U.S. Department of Education, AmericaOnline, and AARP. Ms. Nabors received her master′s degree in education from the University of Maryland where she has also completed doctoral level coursework in social bases of behavior and human development.
Cynthia Roman is a Partner with Strategic Performance Group and founder of the Graduate Certificate Program in Leadership Coaching at the George Washington University. She also teaches leadership courses at the University of Maryland. Dr. Roman has over 18 years of experience in coaching executives, training managers, facilitating teams, and helping leaders plan organizational change. She specializes in using the theory and skills of action science to facilitate new approaches to learning and change. Dr. Roman co-authored Organizational Change: Best Practices and has given numerous national and regional presentations on coaching, consulting, mentoring, training and facilitating. Major clients include The American Red Cross, the U.S. Department of Education and Host Marriott. Dr. Roman received a master′s degree from The University of Georgia and a doctorate from Virginia Tech.
PREFACE
This book is about creating and practicing the most effective approach to leadership we have ever seen--coaching leadership. We have structured the book for leaders and for those who work with leaders to use in a practical, purposeful way. We present a five-step model that leaders can apply for developing themselves, their teams, their organizations, and their communities. Of course, many books have been written on the topic of leadership, and many books have been written about coaching. What makes our book different?
First, we have combined what we believe to be the best elements of compatible leadership and coaching models with our own unique approach to the subject. The result is a holistic model that is competency based and provides leaders with a framework for personal and professional growth. Second, we have reviewed recent literature and research, and we present theories and findings in a way designed to provide a context for the model we propose. Third, we share stories and cases that we have gleaned from our work with clients so that our readers can learn from their experiences. Finally, we have created worksheets, job aids, scorecards, and other tools for you to use in your own development work.
A brief word on limitations. As we worked to present a new model that leaders can apply in developing themselves, their teams, their organizations, and their communities, the volume of material we reviewed and created grew exponentially. Consequently, we had to make difficult choices about what to omit. We do not explore many of the cultural challenges that face leaders operating in a global environment. Though we know our approach has been embraced by other cultures, our perspective has a Western orientation. We do not explore the spiritual dimension of leadership in depth, preferring instead to present a cognitive, behavioral focus.
In many ways, this book represents the culmination of a journey that we have been making throughout the last 20 years. In other ways, this book represents a beginning--a new look and a different focus on the skills, knowledge, and ability it takes to be an effective leader. In writing this book, we made a choice to be purposeful in sharing our learning and in creating and sharing meaning with you, our readers. We believe that coaching leadership is a powerful discipline--simple to explain, difficult to initiate, challenging to practice, and rewarding to experience. We wish you that reward, and we hope you find this book to be an invaluable tool in its pursuit.
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