Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger -- and the Strategies That Resolved Them

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9780787980382: Improvisational Negotiation: A Mediator's Stories of Conflict About Love, Money, Anger -- and the Strategies That Resolved Them
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Improvisational Negotiation presents an original approachfor mediators, negotiators, and other dispute resolutionprofessionals. Drawing on his own experience plus those of hiscolleagues, Jeffrey Krivis offers the reader dramatic,well-crafted, and highly instructive stories about people inconflict - families, organizations, corporations - and shows howmediated negotiations help them to reach a successful resolution.

Unlike most books on the topic, ImprovisationalNegotiation does not focus on theory, philosophy, or formulaicprocedures. The book highlights entertaining true stories thatilluminate the skills and tools a good mediator uses to direct asuccessful negotiation and then asks the questions: What happened?and What strategies can we learn?

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Praise for Improvisational Negotiation

"Every person interested in becoming a better negotiator ormediator must read this book. Krivis's extensive experience as oneof the most successful professional mediators in California makeshim eminently qualified to offer instruction and guidance in theart of making deals. His format of case studies followed byinsightful analysis makes this book so entertaining that the readeralmost loses sight of all that he is learning. Reading this bookwill make you a better negotiator, mediator, problem solver, andperson."
—Peter Robinson, acting director and associate professor,Straus Institute for Dispute Resolution, Pepperdine UniversitySchool of Law

"Krivis's insightful stories illustrate not only the techniquesof a masterful mediator but also the complexity of human conflict.Mediators seeking to expand their toolbox will find this bookinvaluable."
—David Hoffman, chair, American Bar Association Section ofDispute Resolution

"Must reading for anybody interested in finding creative ways toresolve complex disputes. A practical guide based on real-worldexperience to avoid the courtroom."
—Kenneth Feinberg, head, 9/11 Victim Compensation Fund

"These candid accounts of the unstructured world of mediationare thought-provoking, entertaining, alarming, compelling,instructive, and extremely helpful. The quirky characters, thestartling facts, and the deeply human decision-making processes inthese stories will resonate with every experienced mediator. Byinviting readers to sit next to the mediator as these storiesunfold, Jeff Krivis has done an enormous service to the field ofdispute resolution."
—Michael Moffitt, associate professor and associate director,Appropriate Dispute Resolution Center, University of Oregon Schoolof Law

"Jeff Krivis proves once again that he is one of the mostcreative and thoughtful actors in the field of mediation. Hisnarratives of conflict not only teach many important and subtlelessons, but also are a terrific—and fun—read. It willbe a highly useful resource for mediators, practitioners, and thegeneral public."
—Thomas J. Stipanowich, president and CEO, InternationalInstitute for Conflict Prevention & Resolution

"A true joy to read! Krivis superbly knits together real-worldstories with practical and thoughtful insights regarding themediation and negotiation process."
—Kimberlee Kovach, past chair, ABA Section of DisputeResolution

From the Inside Flap:

Everyone agrees that a good story can make a point simply,effectively, and memorably. In this groundbreaking book, pioneerattorney and mediator Jeffrey Krivis shows how fascinating andinspirational stories can illuminate the process of conflictresolution and teach us how to help people reach a successfulsettlement.

Improvisational Negotiation presents an original approach formediators, negotiators, and other dispute resolution professionals.Drawing on his own experience plus those of his colleagues, JeffreyKrivis offers the reader dramatic, well-crafted, and highlyinstructive stories about people in conflict—families,organizations, corporations—and shows how mediatednegotiations help them to reach a successful resolution.

Unlike most books on the topic, Improvisational Negotiation doesnot focus on theory, philosophy, or formulaic procedures. The bookhighlights entertaining true stories that illuminate the skills andtools a good mediator uses to direct a successful negotiation andthen asks the questions, What happened? and What strategies can welearn?

Krivis includes stories about personal and business disputes, aswell as conflicts about money and strategy. Each story includes abrief discussion of what went right (and sometimes wrong) in thescenario and contains information on the specific techniqueshighlighted in the case.

Improvisational Negotiation also includes a special section onadvanced mediation techniques such as how to get a stallednegotiation back in motion, recognize the key turning points in acase, and utilize dramatic opportunities for a breakthrough.

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Book Description John Wiley Sons Inc, United States, 2006. Hardback. Condition: New. Language: English . Brand New Book. Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution. Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?. Seller Inventory # AAH9780787980382

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Book Description John Wiley Sons Inc, United States, 2006. Hardback. Condition: New. Language: English . Brand New Book. Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution. Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?. Seller Inventory # AAH9780787980382

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Book Description John Wiley & Sons Inc, United States, 2006. Hardback. Condition: New. Language: English. Brand new Book. Improvisational Negotiation presents an original approach for mediators, negotiators, and other dispute resolution professionals. Drawing on his own experience plus those of his colleagues, Jeffrey Krivis offers the reader dramatic, well-crafted, and highly instructive stories about people in conflict - families, organizations, corporations - and shows how mediated negotiations help them to reach a successful resolution. Unlike most books on the topic, Improvisational Negotiation does not focus on theory, philosophy, or formulaic procedures. The book highlights entertaining true stories that illuminate the skills and tools a good mediator uses to direct a successful negotiation and then asks the questions: What happened? and What strategies can we learn?. Seller Inventory # BTE9780787980382

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