Design That Cares: Planning Health Facilities for Patients and Visitors (J-B AHA Press S)

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9780787988111: Design That Cares: Planning Health Facilities for Patients and Visitors (J-B AHA Press S)

Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design – site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design.

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From the Back Cover:

The Essential, Award-Winning Guide to Planning and Designing Caring Health Facilities

At a time when cost containment and advanced technology are pressing issues in healthcare, the human needs of healthcare consumers often take a back seat. Design That Cares offers health-facility design decision-makers and students the equivalent of a map and directions for achieving excellence in customer-focused, evidence-based health facility design that cares for and about patients and visitors.

Design That Cares, Third Edition begins with a look at humanistic health facility design and related research. It focuses on the patient's and visitor's journey through a generic facility, laying out key design and behavior issues, including planning for arrival and exterior wayfinding, interior wayfinding and the circulation system, reception and waiting areas, diagnostic and treatment areas, inpatient rooms and baths, access to nature, and the needs of users with disabilities. It also describes how users can meaningfully participate in health facility design.

Design That Cares is filled with relevant research, planning and design guidelines, design review questions, chapter summaries, and discussion questions. The authors draw on classic and recent studies by a large community of health facility researchers and designers.

From the Inside Flap:

Hospital design speaks volumes about the beliefs and values of health care in general. For many years, hospital after hospital has been constructed in the interests of physicians, trustees, and administrators. Rarely has the patient been a top priority in facility design.Design That Cares is a groundbreaking book written for decision makers. Including general guidelines, drawings, and instructive examples, this work develops an essential perspective previously absent from health care design. Design That Cares contains a plethora of concrete architectural advice that will serve as an excellent place for executives to begin in rethinking present facility design in health care.

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Book Description John Wiley Sons Inc, United States, 2016. Paperback. Book Condition: New. 3rd Revised edition. Language: English . Brand New Book. Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design. Bookseller Inventory # AAH9780787988111

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Book Description John Wiley Sons Inc, United States, 2016. Paperback. Book Condition: New. 3rd Revised edition. Language: English . Brand New Book. Design That Cares: Planning Health Facilities for Patients and Visitors, 3rd Edition is the award-winning, essential textbook and guide for understanding and achieving customer-focused, evidence-based health care design excellence. This updated third edition includes new information about how all aspects of health facility design site planning, architecture, interiors, product design, graphic design, and others - can meet the needs and reflect the preferences of customers: patients, family and visitors, as well as staff. The book takes readers on a journey through a typical health facility and discusses, in detail, at each stop along the way, how design can demonstrate care both for and about patients and visitors. Design that Cares provides the definitive roadmap to improving customer experience by design. Bookseller Inventory # AAH9780787988111

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