Kiss, Bow or Shake Hands: How to Do Business in Sixty Countries

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9780788192272: Kiss, Bow or Shake Hands: How to Do Business in Sixty Countries
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In today's rapidly expanding global marketplace, business people must understand the distinctive customs of the major nations. This guide helps them do exactly that. It's filled with important facts about business customs, behavioral styles, social customs, gift giving, and much more

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In a global economy, it is crucial for business people to be sensitive to cultural differences. And although the best reason for doing so may be ethical, it's great for business as well! This is an invaluable book for "doing well while doing good" in your intercultural relations, covering the protocols of appointments, business entertaining, greetings, forms of address, gestures, dress, and gifts in 60 of the nations you're most likely to be doing business. Some interesting excerpts:

  • Australia: The "thumbs-up" sign, which in the U.S. indicates "O.K." is considered rude.
  • Brazil: The colors of the Brazilian flag are green and yellow, so avoid wearing this combination in any fashion.
  • China: Avoid making exaggerated gestures or using dramatic facial expressions. The Chinese do not generally use their hands when speaking, and become distracted by a speaker who does.
  • Indonesia: Since it is impolite to disagree with someone, Indonesians rarely say "no"...a clear way to indicate "no" is to suck in air through the teeth.

The authors are very aware that no generalizations apply to all residents of a nation, and are careful not to stereotype or judge. Highly recommended to any business traveler--or any student of the diversity of human cultures.

(Note: a great companion volume for this book is Gestures, which is devoted entirely to explaining the varieties of hand gestures in 82 countries!)

About the Author:

Terri Morrison is president and Wayne Conaway is Senior Research Analyst of Getting Through Customs, a firm that specializes in teaching executives how to do business globally, providing customized research reports, seminars, language training and translations, and the online database, PASSPORT. George A. Borden is a Fulbright Scholar who has worked extensively on the topic of cross-cultural communication.

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9781558504448: Kiss, Bow, or Shake Hands: How to Do Business in Sixty Countries

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ISBN 10:  1558504443 ISBN 13:  9781558504448
Publisher: Bob Adams, Inc., 1994
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Borden, George A., Morrison, Terri, Cona
Published by Diane Pub Co (1994)
ISBN 10: 0788192272 ISBN 13: 9780788192272
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Murray Media
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Book Description Diane Pub Co, 1994. Paperback. Condition: New. Never used!. Seller Inventory # P110788192272

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