Learn all you need to know about meetings from planning and preparing an agenda to establishing formal procedures and dealing with potentially volatile situations. "Managing Meetings" shows how to chair and participate fully in a meeting plus it also provides practical techniques for you to use to make meetings work for you. Power tips help you handle real-life situations and develop first-class meeting skills that will dramatically improve efficiency and decisiveness. This innovative series covers a wide range of management and personal development topics. Each title is a comprehensive yet compact source of easy reference for all those in or aspiring to a position of responsibility with a focus on developing and enhancing professional management practice.
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Robert Heller is a leading authority on management consulting. He was the founding editor of Management Today, and as editorial director of Haymarket Publishing Group, he supervised the launch of a number of highly successful magazines including Campaign and Computing. He is founder of the Working Words, a consulting firm specializing in business communications. He has been a contributor experienced and novice managers alike will be relevant to every work environment, from large corporations to small businesses.
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