′This is a good book. For anyone interested in federal policy and innovation, it is worth reading...That Britan does so good a job in describing the limits of the Experimental Technology Incentives Program of the Department of Commerce suggests the value of his ethnographic approach. It is undoubtedly the best way to understand the weaknesses as well as the strengths of bureaucracy as an instrument of policy.′ -- Policy Sciences Vol 14 No 2, April 1982
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