Diary of a Small Business Owner: A Personal Account of How I Built a Profitable Business

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9780814402917: Diary of a Small Business Owner: A Personal Account of How I Built a Profitable Business

Running a small business sounds exciting and rewarding, but the reality is usually far different. In the form of a diary, this book offers a candid view of what small business ownership is really like for the novice. This guide shares the real-life drama of building a business over a ten-year period, including the hard lessons learned and the mistakes to avoid. It goes beyond get-rich-quick scheming to reveal: how owning a business is about constant self-assessment; how your feelings about making money can actually affect your sales and cash flow; and tried-and-true insights that all entrepreneurs should find useful. The book covers a wide range of significant and practical business issues: cash flow, hiring and firing, working with experts, setting goals and writing a business plan.

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About the Author:

Anita F. Brattina is Owner & President of Direct Response Marketing, Inc., a firm specializing in helping companies locate new customers and reactivate old customers through tested direct marketing methods. Since founding DRM in 1984, Ms. Brattina and her staff have planned, designed and managed more than 1,000 inbound and outbound telemarketing and telephone marketing research programs for major corporations in the U.S. and Canada. Over the years, DRM has grown into one of the largest woman-owned business in the Pittsburgh area.

Ms. Brattina is a member of the American Marketing Association and the American Teleservices Association. Brattina is also a lecturer and author, and is a winner of the Business Marketing Association's Direct Marketer of the year award, the Pennsylvania 50 Best Women in Business award, an Athena Award recipient and a member of the Pennsylvania Honor Roll of Women. She graduated from Duquesne University with a B.A. in Journalism.

Review:

"A remarkably candid and heartwarming book..." -- The Wall Street Journal

"If would-be entrepreneurs read only one book before going off on their own - this has to be the one." -- George Gendron, Former Editor-In-Shief, Inc. Magazine

"The ATHENA Foundation is proud to offer ATHENAPowerlink so that women entrepreneurs can experience the impact that Brattina eloquently explains." -- Martha Mertz, Founder, ATHENA Foundation

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Anita F. Brattina
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