30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It

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9780814409152: 30 Reasons Employees Hate Their Managers: What Your People May Be Thinking and What You Can Do About It
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Do employees hate their managers? Many do, says this research-based book, which describes 30 reasons for employee attitudes ranging from indifference to outright hatred of management. Among the reasons, these employees say: they are not treated like adults, with respect for their contributions; managers don't listen to them; senior managers are incompetent and run the company poorly; their pay isn't linked to their job performance and often it's unfair; they lack sufficient resources and training to do their jobs well; they don't trust information they receive from management; they get insufficient feedback on their work performance; they have such heavy workloads and inflexible schedules that they can't find a good balance of work and personal life.The author offers solutions, not just a litany of problems. He also describes some of the underlying psychological reasons for employee discontent (for example, equity theory, which explains why people react as they do to perceived unfairness). The material is based on Katcher's proprietary research in 65 organizations and surveys of more than 50,000 employees. It also includes many stories/examples.

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Book Description:

Library Journal's Best Business Books for 2007

strategy+business magazine’s Best Business Books for 2007 Books (category: Human Capital)

Quietly seething...secretly resenting...and ultimately affecting performance, employees’ negative feelings toward their managers can lurk beneath the surface of even the most pleasant-seeming work relationships. These issues, if gone unchecked, can result in organizational catastrophe. To find out what’s really going on, the authors surveyed more than 50,000 employees in 65 organizations of all types and sizes, and discovered the 30 main causes of ill will. This book provides solutions for these fundamental symptoms of employee-manager discomfort, including employees’ sense that:

* they're being treated like children

* their contributions aren't respected

* their manager doesn't listen to them

* senior managers are incompetent

* they lack the resources and training they need to do their jobs well

* they get insufficient feedback

* their pay isn't fairly linked to job performance

* they are burdened by heavy workloads or inflexible schedules.

Featuring real-life examples, this eye-opening book empowers managers to make their workplaces more productive, congenial, and satisfying for their people and for themselves.

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Awarded bronze by ForeWord Magazine in the Book of the Year Awards 2007, Business & Economics category

Quietly seething...secretly resenting...an dultimately affecting performance, employees' negative feelings toward their managers can lurk beneath the surface of even the most pleasant-seeming work relationships. These issues, if gone unchecked, can result in organizational catastrohpe. To find out what's really going on, the authors surveyed more than 50,000 employees in 65 organizations of all types and sizes, and discovered the 30 main causes of ill will. This book provides solutions for these fundamental symptoms of employee-manager discomfort, including employees' sense that:

they're being treated like children / their contributions aren't respected / their manager doesn't listen to them / senior managers are incompetent / they lack the resources and training they need to do their jobs well / they get insufficient feedback / their pay isn't linked to job performance / they are burdened by heavy workloads or inflexible schedules

Featuring real-life examples, this eye-opening book empowers managers to make their workplaces more productive, congenial, and satisfying for their people and for themselves.

About the Author:

Bruce L. Katcher (Sharon, MA) is an industrial/organizational psychologist, and the founder of Discovery Surveys, Inc., a management consulting firm. Adam Snyder (Pound Ridge, NY) is a communications specialist who has worked with many organizations and business authors.

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