The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability

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9780814414781: The Power of Business Process Improvement: 10 Simple Steps to Increase Effectiveness, Efficiency, and Adaptability
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Baffled by repeated mistakes in your department? Want to focus your employees’ limited time on more valuable work? The answer to these challenges and more is business process improvement (BPI). Every process in every organization can be made more effective, cost-efficient, and adaptable to changing business needs.

The good news is you don’t need to be a BPM expert to get great results. Written by an experienced process analyst, this how-to guide presents a simple, bottom-line approach to process improvement work. With its proven 10-step method you can:

  • Identify and prioritize the processes that need fixing
  • Eliminate duplication and bureaucracy
  • Control costs
  • Establish internal controls to reduce human error
  • Test and rework the process before introducing it
  • Implement the changes

Now in its second edition, The Power of Business Process Improvement is even more user-friendly with new software suggestions, quizzes, a comparison of industry improvement methods, and examples to help you apply the ideas. Whether you are new to BPI or a seasoned pro, you will have business running better in no time.

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Book Description:

Every business process in every organization can be improved—made better, faster, more efficient, more cost-effective, and more flexible to changing business needs. Business process improvement (BPI) can drive substantial bottom-line increases, ultimately accelerating the revenue cycle.

The Power of Business Process Improvement proves that even sweeping BPI initiatives don’t have to be complex, time-consuming projects. This incredibly practical book, written for the layperson, cuts through lengthy, technical explanations with a 10-step method designed for busy professionals with real-world problems. Starting with simple tools to help the reader develop a process inventory, author Susan Page shows how to:

· Prioritize processes

· Map processes

· Estimate times and costs

· Apply improvement techniques

· Create internal controls

· Develop metrics

· Test new processes and rework them as necessary

· Implement the changes

· Gain recognition

· And more

A far cry from the complicated, theory-laden books on the market, the clear and practical approach in The Power of Business Process Improvement will leave colleagues energized, focused, and well-equipped to take their organization to the next level.

From the Author:

If you are new to business process improvement (BPI), you will find this book easy to follow and learn that you can do this work. If you are an experienced professional with a background in BPI, you too will find some useful tips and a different way to approach the work.

If you purchase the Kindle version of this book you may want to consider also buying The Workbook (ISBN: 9780976042839), so that you have a place to write down your answers to the ten steps for your case.

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