Positioned: Strategic Workforce Planning That Gets the Right Person in the Right Job - Hardcover

Ward, Dan; Tripp, Rob

Hardcover

ISBN 10: 0814432476 ISBN 13: 9780814432471

Publisher: AMACOM, 2013

Synopsis

Shortages and downtime are deadly for businesses. So what strategies are other organizations using to solve their workplace challenges?

Positioned captures the best workforce planning practices from leading organizations such as Boeing, HP, the US Intelligence Community, and others in the private and public sectors to help businesses address the constant challenge of having the right people available when needed in order to maximize creativity, efficiency, and productivity.

World-renowned thought leaders including Dave Ulrich, John Boudreau, James Walker, Jac Fitz-enz, Peter Howes, Dan Hilbert, and Naomi Stanford weigh in on the future of:

• strategic staffing, 
• virtual workplaces, 
• disruptive technologies, 
• globalization, 
• and what practices will and will not help organizations succeed.

By examining the evolution of workforce analytics and the roles of human resources professionals, and by incorporating input on best practices from expert people strategists, Positioned provides invaluable insight about how your organization can adjust to turnover seamlessly and do so in a way that produces even better results.

About this title

About the Authors

DAN WARD is associate department head, Cyber Intelligence and Intelligence Community Workforce for the MITRE Corporation.

ROB TRIPP is workforce planning manager for Ford. BILL MAKI is the retired director of strategic workforce planning for Weyerhaeuser and past president of the Human Resource Planning Society.

From the Back Cover

Strategic workforce planning is a rigorous approach to solving the ongoing challenge of putting the right people in the right jobs at the right time. Yet many organizations still rely on haphazard planning methods or launch into crisis mode when talented people leave and knowledge vacuums arise.

Don’t be caught unprepared. Positioned gathers some of the most distinguished thought leaders in the field of strategic workforce planning (SWP). In all, 25 articles span the history of SWP, best practices now used in organizations across the globe, new developments in analytics, and future directions expected for the field.

Merging practical information and case studies with theoretical thinking and projected trends, Positioned draws its lessons from the private and public sectors, and from organizations in the United States and abroad, including China, Singapore, Europe, the BRIC nations, Australia, and more. Practical and thought provoking, this indis­pensable book distills key SWP ideas and strategies through a wide range of voices, including:

• Robert D. Motion’s “It’s Not Just Data: Work­force Planning and Change Management” uncovers the “burning platform” that led Raytheon to develop an effective SWP process.

• David Howerton’s “Workforce Planning: Does It Hurt Enough to Begin?” recounts how EDS’s pain points led to integrated workforce man­agement processes.

• Naomi Stanford’s “Workforce Planning in China” examines the enormous challenges faced by HR managers dealing with rapid growth and global enterprises competing for talent.

• Marta Brito Perez’s “Strategic Workforce Planning in the Federal Government” looks at the central role that robust workforce planning plays at the National Cancer Institute’s Center for Global Health.

• Peter Howes’s “Wisdom on Workforce Planning” examines SWP as a risk mitigation process and offers advice for integrating it with HR and business strategy.

• Jeremy Shapiro and Tom Davenport’s “The Rise of Talent Analytics” spotlights high-level busi­ness and HR leaders who are using analytics for better decisions.

• Jac Fitz-enz’s “Disrupting the Future” points to new types of metrics, such as Talent Devel­op­ment Reporting Principles, that fly in the face of conventional wisdom about measur­ing training investments.

• Dave Ulrich’s “The Future Targets or Outcomes of HR Work” urges readers to remove their vision blinders and refocus on capabilities that may exist only via temporary virtual relationships.

Packed with best practices from Microsoft, Boeing, HP, IBM, Raytheon, Google, and many others, Positioned captures the best workforce planning practices from leading organizations and the world’s foremost SWP practitioners.

Dan L. Ward is associate department head of Cyber Intelligence and Intelligence Community Workforce for the MITRE Corporation. Previously, he led strategic workforce planning at EDS, Texaco, GTE, and AT&T-WE. He lives in Oakton, Virginia.

Rob Tripp is a Workforce Planning Manager at Ford Motor Company. He lives in Redford, Michigan.

Bill Maki is the retired director of strategic workforce planning for Weyerhaeuser and past president of the Human Resource Planning Society. He lives in University Place, Washington.

From the Inside Flap

Strategic workforce planning is a rigorous approach to solving the ongoing challenge of putting the right people in the right jobs at the right time. Yet many organizations still rely on haphazard planning methods or launch into crisis mode when talented people leave and knowledge vacuums arise.

Don't be caught unprepared. Positioned gathers some of the most distinguished thought leaders in the field of strategic workforce planning (SWP). In all, 25 articles span the history of SWP, best practices now used in organizations across the globe, new developments in analytics, and future directions expected for the field.

Merging practical information and case studies with theoretical thinking and projected trends, Positioned draws its lessons from the private and public sectors, and from organizations in the United States and abroad, including China, Singapore, Europe, the BRIC nations, Australia, and more. Practical and thought provoking, this indis-pensable book distills key SWP ideas and strategies through a wide range of voices, including:

- Robert D. Motion's "It's Not Just Data: Work-force Planning and Change Management" uncovers the "burning platform" that led Raytheon to develop an effective SWP process.

- David Howerton's "Workforce Planning: Does It Hurt Enough to Begin?" recounts how EDS's pain points led to integrated workforce man-agement processes.

- Naomi Stanford's "Workforce Planning in China" examines the enormous challenges faced by HR managers dealing with rapid growth and global enterprises competing for talent.

- Marta Brito Perez's "Strategic Workforce Planning in the Federal Government" looks at the central role that robust workforce planning plays at the National Cancer Institute's Center for Global Health.

- Peter Howes's "Wisdom on Workforce Planning" examines SWP as a risk mitigation process and offers advice for integrating it with HR and business strategy.

- Jeremy Shapiro and Tom Davenport's "The Rise of Talent Analytics" spotlights high-level busi-ness and HR leaders who are using analytics for better decisions.

- Jac Fitz-enz's "Disrupting the Future" points to new types of metrics, such as Talent Devel-op-ment Reporting Principles, that fly in the face of conventional wisdom about measur-ing training investments.

- Dave Ulrich's "The Future Targets or Outcomes of HR Work" urges readers to remove their vision blinders and refocus on capabilities that may exist only via temporary virtual relationships.

Packed with best practices from Microsoft, Boeing, HP, IBM, Raytheon, Google, and many others, Positioned captures the best workforce planning practices from leading organizations and the world's foremost SWP practitioners.

Dan L. Ward is associate department head of Cyber Intelligence and Intelligence Community Workforce for the MITRE Corporation. Previously, he led strategic workforce planning at EDS, Texaco, GTE, and AT&T-WE. He lives in Oakton, Virginia.

Rob Tripp is a Workforce Planning Manager at Ford Motor Company. He lives in Redford, Michigan.

Bill Maki is the retired director of strategic workforce planning for Weyerhaeuser and past president of the Human Resource Planning Society. He lives in University Place, Washington.

Excerpt. © Reprinted by permission. All rights reserved.

SECTION 1

Historical Perspective

Dan L. Ward

THIS FIRST SECTION OFFERS insight into earlier practices in

Strategic Workforce Planning (SWP). In 1969, James W. Walker

authored “Forecasting Manpower Needs” in the Harvard

Business Review, which created quite a stir when senior

executives were introduced to the concept. In the 1970s,

he founded the Human Resource Planning Society, now

known as HR People & Strategy (HRPS). We asked

Jim to write the first chapter of this book because no one is

more qualified to talk about how this field gained its prominence

over the past forty years. His chapter, “The Origins of

Workforce Planning,” allows the reader a chance to sit beside

Jim as he describes the professionalization of our field.

Borrowing the title from an old George Gershwin song, “How

Long Has This Been Going On?” is my own sometimes

lighthearted but sincerely heartfelt look at the ascent of

SWP. Our tools and techniques have evolved. We continually

refine our terminology, but the fact remains that humans

have always been concerned with the fundamental concepts

of SWP, even if our tools and terminology have become

sophisticated only in more recent years. We can claim this

is a brand-new field and define it carefully to support that

claim, or we can recognize clues that it may actually date

back to recognized community construction projects that

began 13,000 years in the past. One can accept or reject

the historical time line offered in this chapter, but I am

personally proud to be practicing in a career field that can

simultaneously be portrayed as both one of the world’s

oldest and youngest career specialties.

Alex G. Manganaris’s “The Evolution of Strategic

Workforce Planning Within Government Agencies”

offers another opportunity to sit alongside someone

who was there during some of the most significant

SWP efforts of past decades. SWP seems to flow in and

out of favor in a cyclical fashion within private industry,

but it has been steadily applied within many government

agencies.

Dan L. Ward is the associate department head for the

MITRE team providing support to the U.S. government

on workforce strategy and human capital topics. In this

role, he leads advisory support for workforce planning,

organization design, people strategy, and change

management activities. Dan has provided advice and

counsel to a variety of U.S. government agencies.

Ward earned his bachelor’s degree in social science and

his master’s in workforce economics from the University

of North Texas. Prior to joining MITRE in 2006, he held

senior level roles in HR, knowledge management, and

strategic planning at GTE, Texaco, and EDS. One-third

of the Fortune 100 companies have sought his counsel

on advanced people strategies.

He started his career as a management scientist with

Western Electric, developing workforce simulation studies.

His cost-benefit studies on alternate staffing strategies

have been cited in Fortune, BusinessWeek, the Wall

Street Journal, and the Work in America Institute, among

others. He is an award-winning photographer and has

published three photography books, the latest being

Tribute, a photohaiku study of Civil War memorials.

Bill Maki was an equal partner with Dan and Rob at the

beginning of this book project. He was one of the earliest

members of the Human Resource Planning Society

and a past president of the group. With a bachelor’s

degree in mathematics from the University of Washington

and a master’s in statistics and operations

research from Oregon State University, Bill was one

of the pacesetters for workforce forecasting and modeling.

He retired after thirty-nine years with Weyerhaeuser

and continues to write and speak on workforce planning

related topics. Bill helped design the layout of this book

and suggested some of the contributors.Due to a health

problem, he relinquished his editing role on the book but

continued to provide advice, counsel, and moral support

to Dan and Rob.

Edition details

• Publisher: AMACOM
• Publication date: 2013
• Language: English
• ISBN 10: 0814432476
• ISBN 13: 9780814432471
• Binding: Hardcover
• Number of pages: 304