Michael J. Spendolini The Benchmarking Book

ISBN 13: 9780814450772

The Benchmarking Book

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9780814450772: The Benchmarking Book
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Describes the quality improvement process and uses case studies of diverse organizations to show how managers can establish a benchmarking program, choose a basic model to follow, and evaluate the results

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Michael J. Spendolini
Published by Amacom Books (1992)
ISBN 10: 0814450776 ISBN 13: 9780814450772
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Spendolini, Michael J.
Published by Amacom Books (1992)
ISBN 10: 0814450776 ISBN 13: 9780814450772
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Michael J. Spendolini
Published by Amacom Books (1992)
ISBN 10: 0814450776 ISBN 13: 9780814450772
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