Looks at the way businesses have handled various crises, explains how to predict the development of problems, and tells how to set up crisis management guidelines.
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Steven Fink is one of the nation's leading experts in crisis management and crisis communications, and a highly sought-after corporate trainer and public speaker. As President of Lexicon Communications, he counsels leading companies all over the world in strategic public relations and crisis management issues. He formerly served on the Three Mile Island crisis management team during the nation's worst nuclear power accident.From Library Journal:
The author, who served on the Three Mile Island crisis management team, has done an extensive study of crises in business. In this book he describes and analyzes several recent crises including TMI, Ohio S & L, Union Carbide, and Rely Tampons. He advises managers on how to forecast a crisis, isolate it, and manage it. He also discusses crisis communications and hostile takeovers. This book is one of the first to gather such information together and combine it with actual case studies. A practical and informative work on an important topic for managers today and tomorrow. Grace Klinefelter, Ft. Lauderdale Coll. Lib., Fla.
Copyright 1986 Reed Business Information, Inc.
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Book Description AMACOM, 1989. Hardcover. Book Condition: New. book. Bookseller Inventory # M0814458599
Book Description AMACOM, 1989. Hardcover. Book Condition: New. Bookseller Inventory # DADAX0814458599
Book Description AMACOM, 1989. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110814458599