Synopsis
Plumbers have pipe wrenches. Carpenters have saws and hammers. Why not a tool kit for today's overworked manager? The Manager's Tool Kit provides scores of tips and shortcuts to help managers stay on top of their many new responsibilities. You'll find succinct advice on more than 100 essential management tasks such as teambuilding, re-engineering work processes, customer service, project management, resolving workplace conflicts, career planning, effective meetings, communication, performance appraisals, benchmarking, and more!
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