Say What You Mean/Get What You Want: A Businessperson's Guide to Direct Communication

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9780814479049: Say What You Mean/Get What You Want: A Businessperson's Guide to Direct Communication

Explaining how to be assertive in business, this text describes what to do in situations such as: giving and receiving feedback; expressing opinions; asking for what you want; dealing with rejection; delegating responsibility; and expecting accountability. The book provides examples of typical workplace communications scenarios, as well as two self-tests to help readers assess their present levels of directness. Readers will discover eight steps for effective communication and learn how to evaluate their goals from a communication standpoint.

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Tingley Ph.D., Judith C.
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ISBN 10: 0814479049 ISBN 13: 9780814479049
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Tingley Judith C.
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Tingley Ph.D., Judith C.
Published by AMACOM (1996)
ISBN 10: 0814479049 ISBN 13: 9780814479049
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Book Description AMACOM, 1996. Paperback. Book Condition: New. Bookseller Inventory # P110814479049

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