About the Author:
Author Dianna Booher has changed the way corporate America communicates. She has published 37 books (Warner, Prentice Hall, McGraw-Hill) and several audio, video, and CD-ROM programs. Her firm, Dallas-based Booher Consultants, specializes in communication training: writing, oral presentations, customer service communication, interpersonal skills. Clients include IBM, ExxonMobil, MCI WorldCom, Alcoa, Southwestern Bell, NASA, to name just a few.
From Library Journal:
Booher is a business writing consultant whose clients include many Fortune 500 companies. This book builds upon her earlier ones, including Would You Put Th a t in Writing? ( LJ 12/15/82) and Send Me a Memo (1984). Here she focuses on the importance of eliminating unnecessary paperwork in the office and points out not only the excessive costs involved but also the dangers of covering up problems, threatening trends, and bad news. She tells managers how to manage employees at all levels more effectively, develop and use writing skills, and create a climate of trust in the workplace, which will cut down on paperwork. She also evaluates various writing training methods for organizations and discusses the rule of the computer in communication. Recommended. Grace Klinefelter, Ft. Lauderdale Coll. Lib.
Copyright 1986 Reed Business Information, Inc.
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