Satisfaction Surveys in Long-Term Care

ISBN 13: 9780826112842

Satisfaction Surveys in Long-Term Care

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9780826112842: Satisfaction Surveys in Long-Term Care

George Washington Univ., Washington, D.C. Offers advice on implementing satisfaction surveys in an effort to maintain an institution's fiscal growth and to improve the quality of life for long-term residents. Includes a summary of published satisfaction scales, examples of satisfaction surveys, benchmarking norms, and examples of supporting materials. For administrators.

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Editor-Jiska Cohen-Mansfield; Editor-Farida K. Ejaz; Editor-Perla Werner
Published by Springer Publishing Company (2000)
ISBN 10: 0826112846 ISBN 13: 9780826112842
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Book Description Springer Publishing Company, 2000. Hardcover. Book Condition: New. HARDCOVER, BRAND NEW COPY, Perfect Shape, Not a Remainder, No Black Remainder Mark, d07Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Bookseller Inventory # 0706241757

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Published by Springer Publishing Company (2000)
ISBN 10: 0826112846 ISBN 13: 9780826112842
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