George Washington Univ., Washington, D.C. Offers advice on implementing satisfaction surveys in an effort to maintain an institution's fiscal growth and to improve the quality of life for long-term residents. Includes a summary of published satisfaction scales, examples of satisfaction surveys, benchmarking norms, and examples of supporting materials. For administrators.
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Book Description Springer Publishing Company, 2000. Hardcover. Book Condition: New. HARDCOVER, BRAND NEW COPY, Perfect Shape, Not a Remainder, No Black Remainder Mark, d07Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Bookseller Inventory # 0706241757
Book Description Springer Publishing Company, 2000. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110826112846