Overviews the administration of home health and hospice services. Part I reviews home health administration, and Part II addresses agency and professional standards for home health agencies. Part III explores clinical issues affecting service delivery and cost identification, with emphasis on determining competency of personnel. Part IV describes quality assessment and performance improvement, with new chapters on outcome-based quality improvement and benchmarking, and Part V touches on management issues. Parts VI and VII deal with financial, legal, and ethical issues, and Part VIII discusses strategic planning and marketing. Part IX addresses administrative staff as innovators, and Part X looks at the potential of telemedicine. This third edition reflects the many changes in the field over the three years since the first edition was published. Annotation c. by Book News, Inc., Portland, Or.
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