Supervising Computer Service Technician(Passbooks) (Career Examination Passbooks)

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9780837341095: Supervising Computer Service Technician(Passbooks) (Career Examination Passbooks)
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The Supervising Computer Service Technician PassbookŪ prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: computer and peripheral hardware and associated software maintenance, troubleshooting, repair; supervision including training, evaluating, assigning, and scheduling employees; job related mathematics; written expression including report writing and record keeping; and administrative functions including maintaining computer service and maintenance records, inventory control, and ordering supplies and equipment; and standards of proper employee ethical conduct; and other related areas.

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