Associate Call Center Representative(Passbooks) (Career Examination Passbooks)

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9780837341149: Associate Call Center Representative(Passbooks) (Career Examination Passbooks)

The Associate Call Center Representative PassbookŪ prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to : understanding written information; combining separate pieces of information to form a general conclusion; applying general rules to a specific situation; understanding the order in which things should be done; written communication, including spelling and the ability to create accurate records of information exchanged with caller; and more.

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Jack Rudman
Published by National Learning Corporation (2012)
ISBN 10: 0837341140 ISBN 13: 9780837341149
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Rudman, Jack
Published by Natl Learning Corp (2010)
ISBN 10: 0837341140 ISBN 13: 9780837341149
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Jack Rudman
Published by National Learning Corporation (2010)
ISBN 10: 0837341140 ISBN 13: 9780837341149
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