The Call Center Representative I PassbookŪ prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: understanding and interpreting written material; public contact principles and practices; interviewing; and more.
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PassbooksŪ has been publishing test preparation study guides for more than 40 years, with 5,000 titles available in a wide range of fields. PassbooksŪ are designed to help test candidates pass their exams by providing hundreds of questions and answers in the covered subject areas. Study guides are available for preparation for aptitude tests; civil service and government career exams; Regents Competency Tests; high school, college and graduate school admission; career and professional licensure and certification; Armed Forces tests; non-traditional education; and high school equivalency and college credit.
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