Staffing for Results: A Guide to Working Smarter

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9780838908266: Staffing for Results: A Guide to Working Smarter
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How long does it take to catalogue a book? This latest entry in the PLA "Results" series should help you to answer that question and others you have related to the output and performance of your staff. By analyzing, in a systematic way, how long work activities take and then assigning steps to each unit of work, you will have a quantifiable measure of the output of your staff. "Staffing for Results" equips you to not only gauge performance and output but also build on what you learn to maximize and even increase productivity. Using common public library tasks as the context, the authors walk you through the process of measuring work, identifying best practices, assigning costs to each activity, analyzing resource allocation, and communicating results. With more than 20 figures and workforms that you can customize for your setting, six easy-to-follow chapters provide step-by-step guidance on how to ensure that your library is optimizing it resources.

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About the Author:

The Public Library Association (PLA), a division of the American Library Association, strives to enhance the development and effectiveness of public library staff and public library services. This mission positions PLA to focus its efforts on serving the needs of its members, address issues that affect public libraries, and commit to quality public library services that benefit the general public. Jeanne Goodrich is a consultant and trainer specializing in public library planning, Job analysis, and data collection and analysis. Former Deputy Director of the Multnomah County Library in Portland, Oregon, she has more than thirty years of experience in public library management, directing medium-sized libraries and serving as deputy director for library development at a state library agency. Goodrich received her master's degree in library science from the University of Oregon. Diane Mayo is vice president of Information Partners, Inc., an Information technology and library automation consulting firm that specializes in assisting libraries with planning and implementing a wide range of technologies. With more than twenty years' experience as a librarian focused on managing technology, she has overseen both technical and public services at multi-branch public libraries. She is co-author of Wired for the Future: Developing Your Library Technology Plan and Managing for Results: Effective Resource Allocation for Public Libraries. Mayo received her master's degree in library science from California State University, Fullerton.

From Library Journal:

Change is a constant companion in today's libraries. It seems as if new services are added daily, but there are patrons who value and need the services we "have always offered." So, the question is how do library managers allocate human resources to make sure everything gets done and the patron is served? Helping to answer this is another great entry in the Public Library Association's "Results" series (The New Planning for Results, Managing for Results, and Wired for the Future). Mayo, vice president of Information Partners, Inc., and coauthor of the latter two titles, and consultant Goodrich, former deputy director of the Multnomah County Library, Portland, OR, have combined their talents to write a guide on how to assess a library's staffing needs. Each of the six chapters gives step-by-step instructions on how to gather data that allows the manager to identify the staffing needs of the library system, analyze those needs, and implement the needed changes. Each process is also enhanced by an easy-to-follow set of work forms and case studies that walk readers through the process. Mayo and Goodrich also take into account the human factor. Many staff members will react adversely to having their work practices scrutinized and studied; the key to keeping staff from envisioning their own worst-case scenario is effective communication. Involve the employees whose work will be evaluated, and keep everyone else in the system informed of what is happening. This helpful title is recommended not only for public libraries but also for any library that needs to assess staff needs. Tim Daniels, Asheville-Buncombe Lib. Syst., NC
Copyright 2002 Cahners Business Information, Inc.

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Book Description American Library Association, United States, 2002. Paperback. Condition: New. New. Language: English. Brand new Book. How long does it take to catalogue a book? This latest entry in the PLA "Results" series should help you to answer that question and others you have related to the output and performance of your staff. By analyzing, in a systematic way, how long work activities take and then assigning steps to each unit of work, you will have a quantifiable measure of the output of your staff. "Staffing for Results" equips you to not only gauge performance and output but also build on what you learn to maximize and even increase productivity. Using common public library tasks as the context, the authors walk you through the process of measuring work, identifying best practices, assigning costs to each activity, analyzing resource allocation, and communicating results. With more than 20 figures and workforms that you can customize for your setting, six easy-to-follow chapters provide step-by-step guidance on how to ensure that your library is optimizing it resources. Seller Inventory # AAN9780838908266

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