Fundamentals of Reference (ALA Fundamentals)

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9780838910870: Fundamentals of Reference (ALA Fundamentals)

The all-in-one Reference reference you ve been waiting for, this
invaluable book offers a concise introduction to reference sources
and services for a variety of readers, from library staff members
who are asked to work in the reference department to managers
and others who wish to familiarize themselves with this important
area of librarianship. Written in an accessible style and designed
for everyday use, it presents an overview of the basic tools and
techniques of reference work, including

  • Reference Services, a section addressing such important
    topics as telephone reference, the reference interview, and
    electronic reference
  • Reference Sources, chapters which focus on types
    of reference tools, including encyclopedias, dictionaries,
    directories, handbooks, and almanacs
  • Appendixes with key documents prepared by the Reference and User Services Association
    (RUSA) and an annotated bibliography
An excellent training tool for both new and experienced staff, Fundamentals of Reference will
quickly become your fundamental reference!

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About the Author:

Carolyn M. Mulac has more than 30 years experience in reference work. An active member of ALA s Reference and User Services Association (RUSA), she has served on a number of committees and chaired the Reference Books Bulletin Editorial Board, the Dartmouth Medal Committee, and the Management of Reference Committee. She has reviewed reference sources for Booklist since 1991 and contributed to the 6th and 7th editions of Reference Sources for Small and Medium-Sized Libraries. She also reviews books on the performing arts for Library Journal and contributes to Booklist s Points of Reference blog. In 2008 she received the Illinois Library Association s Reference Services Award.

From Booklist:

*Starred Review* Mulac, an active member of RUSA with more than 30 years’ experience doing reference work (and a longtime Booklist contributor), has written a handy addition to the ALA Fundamentals series. The purpose of the volume is to provide a big-picture guide to reference sources and services. Part 1 covers the fundamental reference sources, from almanacs to yearbooks. Mulac defines what each source is, explains why reference staff would use it, and gives examples of important publications in each category. Part 2 concentrates on reference services, including a basic explanation of the all-important reference interview as well as policies, standards, and evaluation of service. Readers gain added value from the tip boxes included throughout that provide excellent advice not always covered in training. Managers will benefit by sharing this volume with any staff member new to reference. --Emily Compton-Dzak

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Book Description American Library Association, United States, 2012. Paperback. Book Condition: New. New.. Language: English . Brand New Book. The all-in-one Reference reference you ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including Reference Services, a section addressing such important topics as telephone reference, the reference interview, and electronic reference Reference Sources, chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!. Bookseller Inventory # AAS9780838910870

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Book Description American Library Association, United States, 2012. Paperback. Book Condition: New. New.. Language: English . Brand New Book. The all-in-one Reference reference you ve been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including Reference Services, a section addressing such important topics as telephone reference, the reference interview, and electronic reference Reference Sources, chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!. Bookseller Inventory # AAS9780838910870

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Book Description American Library Association. Paperback. Book Condition: new. BRAND NEW, Fundamentals of Reference (annotated edition), Carolyn M. Mulac, The all-in-one "Reference reference" you've been waiting for, this invaluable book offers a concise introduction to reference sources and services for a variety of readers, from library staff members who are asked to work in the reference department to managers and others who wish to familiarize themselves with this important area of librarianship. Written in an accessible style and designed for everyday use, it presents an overview of the basic tools and techniques of reference work, including "Reference Services," a section addressing such important topics as telephone reference, the reference interview, and electronic reference "Reference Sources," chapters which focus on types of reference tools, including encyclopedias, dictionaries, directories, handbooks, and almanacs Appendixes with key documents prepared by the Reference and User Services Association (RUSA) and an annotated bibliography An excellent training tool for both new and experienced staff, Fundamentals of Reference will quickly become your fundamental reference!. Bookseller Inventory # B9780838910870

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