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Synopsis
Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author
- Shows how to easily set clear expectations for visitors behavior
- Presents guidelines for when and how to intervene when someone violates the code of conduct, including tips for approaching an unruly patron
- Offers instruction on keeping persistent troublemakers under control or permanently barred from the library
- Gives library staff tools for communicating effectively with its security professionals, including examples of basic documentation
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About the Author
A security professional for more than 25 years, including 17 years as the security manager of the Public Library of Charlotte and Mecklenburg County, North Carolina, Warren Graham left the library in 2006 to establish Warren Davis Graham Training and Consulting. Graham has made countless presentations and is a leading speaker internationally on practical day-to-day library security procedures.
Review
"This short guide packs a great deal of tips into nine succinct chapters ... what this book does best is require the reader to reflect on their own behaviors and to examine their confidence level when working with problem patrons." --Voice of Youth Advocates
"A no-nonsense practical guide to keeping a library safe and secure while remaining open and accessible to the public." --Midwest Book Review
"About this title" may belong to another edition of this title.
- PublisherALA Editions
- Publication date2011
- ISBN 10 0838911374
- ISBN 13 9780838911372
- BindingPaperback
- Edition number1
- Number of pages112
- Rating
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The Black Belt Librarian : Real-World Safety and Security
Published by
American Library Association, 2011
ISBN 10: 0838911374
ISBN 13: 9780838911372
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