Margo Chevers Stop the Bad Service

ISBN 13: 9780840394491

Stop the Bad Service

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9780840394491: Stop the Bad Service
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Direct, to the point, easy to read tips for the customer service professional. Titles include: Tips for More Effective Communication, Tips for Managers, Tips for Dealing With Difficult Customers and more.

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About the Author:

Margo Chevers is a professional speaker, consultant and author who specializes in the assisting companies improve the infrastructure of their customer service. Since 1986 she has been researching and refining the art of serving the public.

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Margo Chevers
Published by Kendall Hunt Pub Co (1994)
ISBN 10: 0840394497 ISBN 13: 9780840394491
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