Managing Front Office Operations

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9780866120616: Managing Front Office Operations

Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book concentrates on many technical aspects of front office management, it also emphasizes the importance of guest service.

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Kasavana, Michael L.
Published by Educational Inst of the Americ (1991)
ISBN 10: 0866120610 ISBN 13: 9780866120616
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Book Description Educational Inst of the Americ, 1991. Hardcover. Book Condition: New. Never used!. Bookseller Inventory # P110866120610

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Kasavana, Michael L.
Published by Educational Inst of the American
ISBN 10: 0866120610 ISBN 13: 9780866120616
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Book Description Educational Inst of the American. Hardcover. Book Condition: New. 0866120610 New Condition. Bookseller Inventory # NEW7.0455619

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Michael L. Kasavana
Published by Educational Inst of the American (1991)
ISBN 10: 0866120610 ISBN 13: 9780866120616
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Irish Booksellers
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Book Description Educational Inst of the American, 1991. Hardcover. Book Condition: New. book. Bookseller Inventory # M0866120610

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Kasavana Michael L
Published by Educational Institute of the American Hotel & Motel Association
ISBN 10: 0866120610 ISBN 13: 9780866120616
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Book Description Educational Institute of the American Hotel & Motel Association. Book Condition: New. Bookseller Inventory # 7444350

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Kasavana, Michael L.
Published by Educational Inst of the American
ISBN 10: 0866120610 ISBN 13: 9780866120616
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Book Description Educational Inst of the American. Hardcover. Book Condition: New. 0866120610 New Condition *** Right Off the Shelf | Ships within 2 Business Days ~~~ Customer Service Is Our Top Priority! - Thank you for LOOKING :-). Bookseller Inventory # 2BOOK4P375133

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