Managing Service in Food and Beverage Operations (Educational Institute Books) - Softcover

Cichy, Richard, Ph.D.; Hickey, Philip J., Jr.

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9780866123587: Managing Service in Food and Beverage Operations (Educational Institute Books)

Synopsis

"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher

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