TS 16949: Insights from a Third Party Auditor with a Process Approach Audit Checklist

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9780873896542: TS 16949: Insights from a Third Party Auditor with a Process Approach Audit Checklist

Finally, a comprehensive process audit checklist has been developed to be used with ISO/TS 16949:2002! This checklist does what many others do not: it groups the questions by process rather than by standard clauses, thus automatically guiding the auditor to conduct a process approach audit. This manual was developed to assist anyone involved with conducting or planning quality system audits, including quality auditors, quality managers, quality system coordinators, management representatives, and quality engineers. In addition, potential auditees in any function or position should find the questions useful in preparing for an audit. The manual includes: a brief overview of the process approach; discussion of problem areas often found by third party auditors; the process audit checklist; and forms to be used in conjunction with the process audit checklist to increase audit effectiveness. As a third party auditor, the author has seen the limitations in internal quality audit processes due to inexperienced internal auditors, as many just aren't sure what questions to ask because they only audit once or twice a year. Utilizing this checklist takes the guesswork out of the internal audit process. Benefits: Questions written and grouped by a third party professional auditor. The tools needed to conduct a successful audit from start to finish utilizing a true process approach. By using the checklist and its appendices, your internal auditors will be required to audit by process and perform follow-up in associated areas to maximize benefits. An audit that prepares all levels and functions in the organization for a successful third party process audit. The benefits of a process based audit without hiring a professional! The process audit checklist is included on an accompanying CD-ROM in Microsoft Word format.

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About the Author:

Karen Welch spent much of her career with Ford Motor Company after graduating with a Master of Science in Industrial Engineering from Tennessee Technological University. At Ford, she held both plant and staff management positions in areas including Quality, Engineering, and Production. Welch has been a third party auditor since 1997 working in many industries including automotive, glass, rubber, plastics, chemicals, steel, and transportation. She has audited many large Fortune 500 companies and also worked as a trainer and consultant. Welch is an IRCA Certified Lead Auditor, an ASQ Certified Quality Engineer, a Supplier Quality Requirements Task Force Certified 3rd party QS-9000 Assessor, and an IATF Certified 3rd party ISO/TS 16949:2002 Auditor.

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