Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence - Softcover
Synopsis
Expanding upon what Office Kaizen: Transforming Office Operations into a Strategic Competitive Advantage presented, this book continues to forego dependence upon good fortune and completes the picture of what s required for a comprehensive, sustainable Office Kaizen implementation. The purpose is to provide predictable, defined structures and methods to replace circumstance and luck in the pursuit of excellence. The specific objectives that Office Kaizen 2 pursues in order complete the road map to kaizen success are: Provide leadership at all levels with an understanding of how human motivation and group and organization dynamics influence what everyone does every minute at work. Provide leadership at all levels with an understanding of what cultural change is and how it can be most effectively led. Present and explain why, how, and when the principle methods and tools of Office Kaizen can best be applied. Provide guidance for planning, conducting and following-up on continuous improvement events (sometimes called rapid improvement events, kaizen blitzes and so on). Present detailed approaches for leading kaizen-based cultural change initiatives at various levels of organizations from single work groups to corporate wide efforts. Provide insights into applying value stream mapping (VSM) in non-factory settings. An organization that effectively utilizes kaizen (and/or lean manufacturing and/or Six/lean Sigma) methods over the long term as a normal part of everyday business is one that has dramatically changed its culture from what it was before. The fact that so many organizations fail in implementations of world-class methods suggests that many of the successes are based upon happenstance or luck. This book provides the guidelines for method and tool applications that take the luck out of successful Office Kaizen cultural change initiatives.
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Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence
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Soft cover. Condition: Very Good. 2011. Tight binding. Sharp corners. The text part of the book is clean and unmarked. Sealed in Shrink Wrap for protection in storage and shipping. Expertly packed. *PROFESSIONAL BOOKSELLER* Returns accepted. Refunds given. Seller Inventory # ABE-1671479299057
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Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence
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Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence
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Office Kaizen 2: Harnessing Leadership, Organizations, People, and Tools for Office Excellence
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Condition: good. Gently used with light wear to the cover, corners, or spine. Pages are clean and free of writing or highlighting. Binding is tight and fully intact. Dust jacket included with hardcover books. Ships fast in a protective poly mailerā"Monday through Friday, excluding weekends and holidays. Seller Inventory # UBV.087389801X.G