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Presents an agenda for organizational transformation achieved by focusing on seven key imperatives: cutting the workload, not the workforce; managing performance by measuring value-adding work; developing a horizontal team-based organization; aligning performance measures with strategy; selling profitable products and services; finding and retaining profitable customers; and implementing a horizontal information system. By distilling the work of such scholars as C.K. Prahalad, Gary Hamel, and Jeffrey Pfeffer, the book provides managers with a useful synthesis of these important and cutting-edge ideas. In addition, the authors contribute a model of a horizontal information system that provides managers with the "real numbers." Arguing that better management information, more relevant performance measures, and more thoughtful reward systems can change management behavior, support strategy, and transform the bottom line, the authors pose a hypothetical case in which this new horizontal information system is enacted.
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Transforming the Bottom Line reveals how to measure the work of an organization and determine whether that work adds value to the customer. The authors focus on identifying the real numbers that give a moving picture of the company's performance by measuring quality, speed, customer service, and profitability of products and customers.About the Author:
Jeremy Hope is a Director of the Beyond Budgeting Roundtable, a not-for-profit collaborative that designs new performance management processes. He is a chartered accountant and a co-author of Transforming the Bottom Line and Competing in the Third Wave. He is a former venture capitalist and founder of several businesses. He lives in West Yorkshire, England.
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Book Description Harvard Business Press, 1996. Hardcover. Condition: New. HARDCOVER, BRAND NEW COPY, Perfect Shape, No Black Remainder Mark,Fast Shipping With Online Tracking, International Orders shipped Global Priority Air Mail, All orders handled with care and shipped promptly in secure packaging, we ship Mon-Sat and send shipment confirmation emails. Our customer service is friendly, we answer emails fast, accept returns and work hard to deliver 100% Customer Satisfaction!. Seller Inventory # 9004848
Book Description Harvard Business Review Press, 1996. Condition: New. book. Seller Inventory # M0875847463
Book Description Harvard Business Review Press, 1996. Hardcover. Condition: New. Seller Inventory # DADAX0875847463
Book Description Harvard Business Review Press, 1996. Hardcover. Condition: New. Never used!. Seller Inventory # P110875847463