The Wisdom of Teams: Creating the High-Performance Organization

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9780887306761: The Wisdom of Teams: Creating the High-Performance Organization

The bestselling book that explores the remarkable benefits of teams at all levels of the organization. A look at the 30 virtues of good business that have inspired success in thousands of leaders, by the man voted Boss of the Year, 1994 by the National Organization for Women.

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About the Author:

Jon R. Katzenbach is a founder of Katzenbach Partners, consultants in the areas of team, leadership, and workforce performance. His published works include Real Change Leaders, Teams at the Top, The Work of Teams, and Peak Performance. Mr. Katzenbach and Mr. Smith are both formerly of McKinsey & Company.



Douglas K. Smith is a leading consultant on organization, performance, and change. His published works include Make Success Measurable!, Taking Charge of Change, and Fumbling the Future: How Xerox Invented, Then Ignored, the First Personal Computer. Mr. Katzenbach and Mr. Smith are both formerly of McKinsey & Company.

From Publishers Weekly:

The importance of teams has become a cliche of modern business theory, but few have a clear idea of what it means. In this new edition of their best-selling primer, Katzenbach and Smith try to impart some analytical rigor to the concept. Drawing on their experience as management consultants and a plethora of case studies at companies like Burlington Northern and Motorola, they cover such topics as the optimal size of teams, coping with turnover in team personnel and nurturing "extraordinary teams" rather than "pseudo-teams." Reacting against the touchy-feely interpersonal bent of discourse on teams, they emphasize hard-nosed principles of "performance, focus, and discipline," over the softer concerns of "communication, openness and 'chemistry.'" Teams, they argue, gel and achieve not by developing "togetherness," but by tackling and surmounting specific "outcome-based" challenges ("eliminate all late deliveries...within 90 days" rather than the vaguer "develop a plan for improving customer satisfaction."). Some of the authors' recommendations are reasonably precise and practical, but too many are nebulous truisms ("keep the purpose, goals, and approach relevant and meaningful") or weighed down by turgid consultant-ese ("integrating the performance goals of formal, structural units as well as special ad hoc group efforts becomes a significant process design challenge"). The case studies are better written, but it's not clear that these inspiring anecdotes of team triumph add up to a systematic doctrine. The book leaves the impression that teams ultimately just have to learn by doing.
Copyright 2003 Reed Business Information, Inc.

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Katzenbach, Jon R.; Smith, Douglas K.
Published by HarperBusiness, New York, New York, U.S.A. (1994)
ISBN 10: 0887306764 ISBN 13: 9780887306761
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Book Description HarperBusiness, New York, New York, U.S.A., 1994. Soft cover. Book Condition: New. 1st Edition. Book Description: The bestselling book that explores the remarkable benefits of teams at all levels of the organization. A look at the 30 virtues of good business that have inspired success in thousands of leaders, by the man voted Boss of the Year, 1994 by the National Organization for Women. Ingram Arguing that teamwork is an essential element of future corporate structure, a study of the benefits of organizational teams explains how to integrate the skills, experiences, insights, and ideas of small groups of individuals to enhance a business's performance. Reprint. Book Info Includes dozens of stories and case examples involving real people and situations. Captures the power and vision of what great business teams can accomplish. DLC: Word groups. --This text refers to the Hardcover edition. About the Author Jon R. Katzenbach has been with McKinsey & Company, Inc., for more than three decades, and is considered to be one of the firm's leading thinks on issues or organization and performance. Douglas K. Smith is a leading commentator and consultant on organization performance and change who has also co-authored two previous books: Fumbling the Future: How Xerox Invented and The Ignored the First Personal Computer and Sources of the African Past. Bookseller Inventory # 000607

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Katzenbach, Jon R., Smith, Douglas K.
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Book Description HarperBusiness, 1999. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110887306764

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Katzenbach, Jon R; Smith, Douglas K
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Book Description HarperBusiness / HarperCollins. PAPERBACK. Book Condition: New. B0018FIA58 New Condition. Bookseller Inventory # NEW7.0486726

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