On Q: Causing Quality in Higher Education (American Council on Education/Oryx Series on Higher Education) - Hardcover

Seymour, Daniel

9780897748049: On Q: Causing Quality in Higher Education (American Council on Education/Oryx Series on Higher Education)

Hardcover

ISBN 10: 0897748042 ISBN 13: 9780897748049

Publisher: Oryx Pr, 1993

This book is about rethinking, reworking, or reinforcing past solutions. It outlines not only the importance and history of qualiy in education, but also the basic principles that underline the management of quality and different quality opportunities. This book is unique in its desire to merge the philosophy and tools of strategic quality management from industry with the thoughts of campus administrators and call for sharply defined measures of educational quality that can shape the perceptions of our constituencies.

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About the Author:

Daniel Seymour is president, QSystems, Palm Springs, California. He has worked in industry, and as a professor and administrator at the College of William and Mary, at the University of Rhode Island, and UCLA. He is a Fulbright scholar and the author of 12 books in business and education.

Review:

Because On Q is a lively readable work that presents quality as a competitive strategy...as a part of a comprehensive system for fundamental change in the way colleges and universities behave as learning organizations... the book meant a great deal to us at Clemson. Our strategic planning model integrates continuous improvement as a vital tool for implementing our strategy. Dan Seymour's insights have reinforced the validity of our approach. (Max Lennon)

Dan Seymour's On Q is a jewel among quality literature. It is well written, easy to read and full of practical commonsense insights for those on the quality journey. On Q should be required reading for community college presidents. (Marvin Lane)

For much of the higher education community this is the book of the hour...the eleventh hour. (Peter Likins)

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