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Marsha has worked in the dental profession for more than 20 years as an oral surgery assistant, receptionist, office manager, and, for the past 12 years, as a dental consultant, speaker, and SOPs specialist. She has an M.A. in Organizational Management and a B.A. in Organizational Psychology.
Ms. Freeman is also a member of the Academy of Dental Management Consultants and the National Speakers Association as well as a Certified Trainer for the Institute of Foundational Training and Development.
Marsha is the author of seven books (Standard Operating Procedures for All Dentists, Standard Operating Procedures for Pediatric Dentists, and the five Specialty SOPs books for endodontists, periodontists, orthodontists, pediatric dentists, and oral surgeons), plus the SOPs Video Implementation Guide, and four audio cassette programs.
Her special blend of academic training, management, and consulting experience....plus "front line" service in the dental field....provides her with a unique insight into what it takes to succeed in the business of dentistry while maintaining quality patient care and excellent employer-employee relations.
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