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Originally published in Japanese (1985, JUSE Press), a product of the Union of Japanese Scientists and Engineers which has led the quality movement in Japan through its extensive publications and training programs. The first volume lays out a 14-step process for solving problems using a quality control approach. The second illustrates the process with examples from a wide range of departments and industries. Emphasis is on a team approach supported by management and training in problem-solving skills. Annotation copyright Book News, Inc. Portland, Or.
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Text: English (translation)
Original Language: Japanese
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Book Description Productivity Pr, 1991. Hardcover. Condition: New. Never used!. Seller Inventory # P110915299798