6 claves para lograr el éxito mediante el servicio al cliente (Spanish Edition)

 
9780929690452: 6 claves para lograr el éxito mediante el servicio al cliente (Spanish Edition)
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This book is a guide to help you learn and practice service skills in six key areas: attitude, communication, product knowledge, appearance, personal standards, and initiative. It will help you uncover your knowledge, polish your skills and put them to work for you, and help you develop a professional service manner and a positive attitude about yourself and your job.-Spanish Edition

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