The Veterinary Receptionist's Handbook (2nd Edition)

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9780935078824: The Veterinary Receptionist's Handbook (2nd Edition)
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Everything a receptionist needs to know about scheduling, fee collecting, and answering clients' most common questions can be found in this indispensible handbook. Also includes a glossary of veterinary medical terms and a chart of vital statistics for dogs, cats, horses, ferrets, gerbils, hamsters, and rabbits.

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About the Author:

Authored by M. T. McClister and Amy Midgley, two experts on the intricacies of veterinary office and veterinary business administrative support work.

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M. T. McClister; Amy Midgley
Published by Advanstar Communications (2000)
ISBN 10: 0935078827 ISBN 13: 9780935078824
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M. T. McClister, Amy Midgley
Published by Advanstar Communications (2000)
ISBN 10: 0935078827 ISBN 13: 9780935078824
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