Moments of Magic: Be a Star With Your Customers & Keep Them Forever

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9780963782021: Moments of Magic: Be a Star With Your Customers & Keep Them Forever
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Moments of Magic is packed with customer service strategies, techniques and stories that illustrate important points that will teach you and everyone in your organization how to deliver excellent customer service to both internal and external customers. This book is a clearly written, easy-to-read, easy to understand guide to customer service, and is for anyone in any job. Some people say it is common sense. Some say it is good sense. The bottom line is that the content in this book makes sense. The information is simple, direct and can be implemented immediately.

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Other Popular Editions of the Same Title

9780963782007: Moments of Magic

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ISBN 10:  0963782002 ISBN 13:  9780963782007
Publisher: Alan Press, 1993
Softcover

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Shep Hyken
Published by Alan Pr (2012)
ISBN 10: 0963782029 ISBN 13: 9780963782021
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Book Description Alan Pr, 2012. Condition: New. book. Seller Inventory # M0963782029

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