Most of us believe that communication is simple and easy - like tossing a baseball back and forth. Unfortunately, we're wrong. It's complicated. It's more about listening than about talking. It's more about nonverbal messages than about words. It's about psychology and personality and relationships and culture. It's right smack in the middle of office politics, friendships, and divorces. This book describes communication myths that get us into trouble and provides concrete, specific communication skills that you can use to improve all your relationships. Learn to listen effectively, to identify the stories that get you into trouble, to handle your emotions, to express needs clearly, and to resolve conflicts. This book is filled with simple, everyday examples of communication that isn't working and how to fix it. Improve your communication skills and enjoy better relationships at home, at work, and in the world!
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Suzi Borgo Ph.D. has consulted, researched, trained, mentored and mediated interpersonal and organizational communication issues for many years in the public, private, and nonprofit worlds. She is currently President of Creative Connections, Inc., a small consulting and training organization based in Santa Fe, NM.
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Book Description Suzi Borgo. PAPERBACK. Book Condition: Very Good. 0964046482 Satisfaction Guaranteed. Please contact us with any inquiries. We ship daily. Bookseller Inventory # Z0964046482Z2
Book Description Suzi Borgo, 2010. Paperback. Book Condition: Used: Good. Bookseller Inventory # SONG0964046482