From Debate to Dialogue : Using the Understanding Process to Transform Our Conversations

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9780966367102: From Debate to Dialogue : Using the Understanding Process to Transform Our Conversations

This book provides a direct method called the "Understanding Process" for moving us from debate into dialogue about any issue, especially difficult or controversial ones. As an alternative to debate in which we seek to win or be right, when we use the Understanding Process we make an effort to understand others from within their frame of reference. We also learn ways to speak our own truths without polarizing issues, invalidating others and fostering defensiveness. A key to practicing the Understanding Process is the knowledge that understanding someone from their point of view does not necessarily mean agreeing with them. Nor does deeply understanding another perspective require that we surrender our own beliefs and values.

Replete with examples and case studies that illustrate the transforming potential of the Understanding Process approach to dialogue, this book shows how we can: * Convert conflict into understanding, * Increase our confidence and competence in dealing with difficult situations, * Improve relationships at work and home, * Enhance respectfulness and civility in our public conversations without sacrificing truthfulness, * Express different points of view without becoming polarized, * Replace destructive stereotyping of each other with understanding and concern, * Listen so that positive change occurs, and * Create innovative inspired solutions.

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From the Publisher:

From Debate to Dialogue offers a practical approach to creating meaningful dialogue in our workplaces, classrooms, communities and interpersonal relationships. In today's "Argument Culture", it's especially important to be able to transform our conversations from conflict into understanding. With this timely book, Dr. Flick outlines a simple, effective way for people to communicate across their differences in order to reach a new level of understanding and appreciation.

From the Back Cover:

Finally there is a practical approach to creating meaningful dialogue! This book teaches us how to transform our conversations in order to convert conflict into understanding, truly value diversity, develop workgroups into teams, and enhance civility in our public conversations.

The "Understanding Process," based on Dr. Deborah Flick's twenty years of experience in diversity and organizational consulting, creates an easy and effective way for people to communicate. It's a much needed roadmap for understanding and appreciating others' perspectives--especially in today's complex, constantly changing world. If you are interested in moving from debate to dialogue this book is for you!

Learn how the "Understanding Process" can enhance our: * Workplaces * Classrooms * Media * Communities * Interpersonal relationships

"The 'Understanding Process' is a communication tool which helps to break down barriers between people in order to discuss difficult issues in a non-defensive, rewarding way. I wish I had learned this process years ago!" Frank Bush, Technical Manager, Lucent Technologies

"Flick's 'Understanding Process' has much to offer all relationships and organizations." Cathlin Donnell, Attorney

"This book is the first one I have seen that addresses why students need to develop communication skills that encourage deep dialogue. This valuable resource for all teachers leads to an environment for real learning." Gaia Mika, Ph.D., Clinical Psychologist and Faculty, University of Colorado, Boulder

"Timely! This book is a 'must read' for every corporate trainer and business manager in today's increasingly diverse marketplace." Kirstin Marr, President, American Society of Training & Development, Rocky Mountain Chapter

"Since incorporating Dr. Flick's 'Understanding Process' into our diversity leadership training program, workshop participants have made great strides in learning how to positively handle diversity issues. It teaches concrete, meaningful skills that all managers can apply immediately." Benson Walker, Diversity Course Manager, USWest Dex

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Deborah L., PhD., Flick
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Deborah L., PhD., Flick
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Flick, Deborah L., PhD.,
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