Blame can destroy an organization. This book examines the cost of blame and addresses the causes and solutions. A series of 20 rules to eliminating blame, this book is designed for quick reading and even quicker application.
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Steve Waterhouse is an international speaker and author who has worked with the worlds best and brightest. From AT&T to United Airlines to Xerox, he has studied the effects of blame in large and small organizations. Lucent Technologies calls him a World Class Instructor and Motivator.
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