Propelled to be more, to do more and to acheive more in the new economy, we rely heavily on all our communication skills. The first challenge is learning the skills; the even greater challenge is employing them constantly and consistently. How Not to Take It Personally is a book about communication. It is about the joy of sharing wisely and well, and about replacing hurt and disappointment --- with hope. Our strategy: to set realistic expectations, to understand different peoples' perceptions, to listen with generosity and to accept others' speaking styles. Our end goal: to build those relationships that are vital to our personal and professional success.
"synopsis" may belong to another edition of this title.
Vera Held is an author, educator, media personality, business columnist and feature writer. She runs VNH Communications in Toronto, Canada and is a sought after coach, facilitator and keynote speaker in North America.Review:
"essential forensic psychology for the workplace"
Arlene Bynon, Chronical, CHFI radio and Global TV
"A book to take personally and to heart. Vera conveys a wealth of wisdom with wit and common sense."
Barbara Coloroso, author, kids are worth it. -- From the Publisher
"About this title" may belong to another edition of this title.
Book Description VNH Communications, 1998. Paperback. Book Condition: New. Bookseller Inventory # DADAX0968348009
Book Description VNH Communications, 1998. Paperback. Book Condition: New. Never used!. Bookseller Inventory # P110968348009