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If you are a supervisor, you'll find hundreds of great strategies in this book! The Supervisor's Big Book of Answers was written for line-level and mid-level supervisors, especially in human service organizations. It contains easy to read, practical and up to date advice on dozens of topics.
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Paula J. MacLean brings more than 20 years' experience as a human service supervisor, manager and executive director to the pages of this book. For the past 8 years, Paula has operated a very successful consulting and employee training business. 2000+ people attend Paula's workshops every year. Popular topics include Supervisory Skills (2 levels), Becoming a Skilled Facilitator, Conflict Resolution, Team Building and Critical Events Debriefing.Excerpt. © Reprinted by permission. All rights reserved.:
Every supervisor's day involves actions and decisions requiring courage and personal integrity. Making a controversial decision that may not be well received by everyone often requires more integrity than making a decision that everyone will be happy with. If you are like the majority of us, you acquired your first job as a supervisor (or even as a manager) with little formal preparation and also limited experience for the position... Supervision is every bit as complex, challenging and demanding as any other job within an organization. However, most colleges, universities and technical schools devote little or no curriculum time teaching students how to be effective supervisors.
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Book Description Silver Creek Press, 1998. Spiral-bound. Condition: New. Never used!. Seller Inventory # P110968443001
Book Description Silver Creek Press, 1998. Condition: New. book. Seller Inventory # M0968443001