Bob Tilley Positive Loss Prevention

ISBN 13: 9780968557006

Positive Loss Prevention

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9780968557006: Positive Loss Prevention
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A creative, simple and easy to understand training guide for Positive Loss Prevention.

This book provides Retailers with a ready made training program for Loss Prevention. The book is based on the concept of Prevention over Apprehension.

Positive Loss Prevention includes a self study workbook at the end of each of the fourteen chapters.

The Positive Loss Prevention theory is based on the importance of Customer Service and preventing crimes not catching criminals in the Retail environment.

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From the Publisher:

Positive Loss Prevention guides the employee through the basics of retail Loss Prevention. The book reinforces the need to make customer service the priority during the workday and as a result; PREVENT losses from occuring. The employee will gain a strong founding of what Shrinkage is and how it impacts the profitability of the Company they work for. The workbook and Certificate of Accomplishment highlights this important message.

About the Author:

Bob Tilley C.F.E.: is a retail Loss Prevention professional with over 25 years experience as a private investigator and retail executive. He has covered Canada and the United States during his career. The book, Positive Loss Prevention was conceived due to the need in the industry for quality, easy to understand instuctional material. Co-author Randy Dafoe: a Law and Security graduate, has over 20 years retail experience with considerable involvement in Loss Prevention programs throughout Canada.

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Bob Tilley
Published by Bob Tilley and Associates (1999)
ISBN 10: 0968557007 ISBN 13: 9780968557006
New Softcover Quantity Available: 1
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Irish Booksellers
(Portland, ME, U.S.A.)
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Book Description Bob Tilley and Associates, 1999. Condition: New. book. Seller Inventory # M0968557007

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