This book is a concise user's reference to Statistical Procees Control (SPC) methods. Written in simple language, it lays out the rationale for the use of these techniques to improve the quality of all work processes. It shows how to conduct and interpret process capability studies, and how to use seven types of control charts, including Average-Range, Individual Moving Range, Moving Average, Moving Range, and four types of Attribute charts (np,p,c,u). It also covers the development of a control plan. Complete with glossary, index, formla pages and chart selection diagrams. Ideal as a seminar handout or employee quick reference.
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Having trained thousands of engineers, managers and workers in Statistical Process Control methods, I have found that students respond to simplicity and relevance. This little book delivers that. SPC users can find things quickly and relate it to what they are doing in their work.
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