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Call Center Agent Motivation and Compensation: The Best of Call Center Management Review - Softcover
Synopsis
This topical book concentrates on the four key factors for building a positive, morale-boosting, growth-oriented call center environment: motivation, compensation, incentives and career paths. Originally published in the pages of Call Center Management Review, the articles presented here include ideas, recommendations and tried-and-true processes for career progression programs, skills development, rewards programs, non-monetary incentives and agent empowerment.
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Call Center Agent Motivation and Compensation: The Best of Call Center Management Review
Seller: PAPER CAVALIER UK, London, United Kingdom
Seller rating 5 out of 5 stars
Condition: as new. Appears unread. May have a retail sticker on back cover or remainder mark on the text block. Seller Inventory # 9780970950734-2
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Call Center Agent Motivation and Compensation: The Best of Call Center Management Review
Seller: ICTBooks, Wichita, KS, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. Book shows wear from use but remains a usable copy. May include writing highlighting underlining library markings. LISTING USES STOCK PHOTOS AND COVER MAY VARY. Ships via USPS and typically arrives within 10-12 business days. Seller Inventory # ICV.097095073X.G