Multi-Unit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets (English and Spanish Edition) - Softcover

Jim Sullivan

Softcover

ISBN 10: 0971584915 ISBN 13: 9780971584914

Publisher: Sullivision.com, 2022

Synopsis

Multi-Unit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets explores the art and science of 21st Century multi-unit leadership, performance and profitability. This 262 page softcover details the 7 stages that high-performing Area Directors, Regional Managers and franchisees must master as they grow from managing a single unit to leading multiple units. Over 200,000 copies sold worldwide. Brand new 4th Edition has been completely revised, updated and expanded. The book details over 250 best practices of high-performing MULs (multi-unit leaders) across the foodservice, retail, salon and spa industries in North America. The content is based on exclusive research and best practices culled from hundreds of high-performing Multiunit Leaders. Companies that bought the book include Walt Disney Company, Starbucks, Panera Bread, Jiffy Lube, McDonald's, Portillo's, Target, Applebee's, Sam's Club, American Express, Burger King, Chili's, KFC, Denny's, Coca-Cola, Suoercuts and many others. Whether you oversee two stores or two dozen, this book will show new and veteran Multiunit Leaders (and Franchisees) how to unify brand standards, manage multiple priorities, execute high-impact Store Visits, maximize sales, minimize employee turnover, build a talent pipeline, create high-performing teams, and beat the competition every day in every market.

About this title

About the Author:

Jim Sullivan, CEO of Sullivision.com, is a veteran of over 20 years in the hospitality and retail industries as an award-winning operator, consultant and best-selling author. He's worked for and with companies as distinct as Walt Disney Company, American Express and Coca-Cola. Not a theorist , Jim is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful sales, marketing, and leadership programs for the Top 200 restaurant, hotel, and retail chains, and over 1,000 independent business owners. Jim is a visiting professor at Penn State University, Purdue, the University of Delaware, Cal Poly and the Culinary Institute of America.

Review:

The Multi-Unit Leadership book addresses a topic long overlooked in the foodservice and retail industries: that running one store does not require the same skills necessary to successfully oversee many stores. Most franchisees (and franchisors) are blind to the skills needed to go from hands-on management to indirect influence. Sullivan addresses this challenge head-on, delineating the seven distinct growth stages that successful franchises and Area Directors master to succeed in the role. Readers will get a treasure-trove of creative ways to manage time and priorities, be better Brand Ambassadors, build strong teams, align corporate goals to street-level unit execution and drive the bottom line. If you're a veteran Multiunit Leader, or aspire to be one--this book is your Leadership GPS for the 21st Century. While aimed at the Multiunit Manager and franchisee, it seems that every unit manager would also benefit strongly from the strategies, tactics and leadership techniques detailed in this 262 page book. Sullivan's writing style is both fun and detailed, and backed with research and best practices. This isn't a intellectual treatise on leadership, it's a practical and resource-rich roadmap, chockablock-full of specific tips, tricks and techniques to be an effective and efficient Multiunit Leader. --Nation's Restaurant News

Jim Sullivan is a sage on the stage and a guide on the side as both a speaker and consultant. This book focuses on the critical leadership level that most other authors overlook: the multiunit leader and franchisee. His style is fun and insightful. not your traditional business book written by and academic, yet full of creative and do-able strategies and tactics. --USA Today 2018

About this edition

• Publisher: Sullivision.com
• Publication date: 2022
• ISBN 10: 0971584915
• ISBN 13: 9780971584914
• Binding: Paperback
• Edition number: 1
• Number of pages: 262
• Editor: Jim Sullivan
• Illustrator: N/A