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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service - Softcover
Synopsis
This powerful book by hospitality author Tim Kirkland shows restaurant managers and servers how to sell more, serve better and make tons more money in the process. The book details specific, innovative techniques to grow sales, energize service and build repeat business every shift. Here's what restaurant pro's will learn from The Renegade Server: - Why people no longer base their tips on quality of service - The 10 commonly used phrases that damage check average and guest satisfaction - 9 scientifically proven techniques for increasing tip percentage - 21 meetings, activities and incentives that intensify teamwork and guest service - 59 tips and tricks to upscale service - Why Up-Selling; is dead (long live Up-Serving!) - How servers can treat their sections as their own start-up business - How to develop an army of loyal regulars - How to serve up customized experiences (not just food) to every guest
"synopsis" may belong to another edition of this title.
About the Author
Tim Kirkland is an author, speaker and consultant on the topics of salesmanship, hospitality and customer service. During his 15+ years in the hospitality industry, Tim has led beverage and training departments for numerous respected restaurant brands, been an award-winning operator and successful restaurateur. Tim s books and seminars focus on specific, actionable tactics that increase sales and intensify guest loyalty by aligning the interests of the company, the crew, and the guest. Tim is Founder of the Renegade Hospitality Group, which serves as a professional advisory resource to the restaurant, hotel, retail and customer service industries. For more information, please visit renegadehospitality.com
"About this title" may belong to another edition of this title.
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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
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Paperback. Condition: Good. N/A (illustrator). The rich history of the Wolverine State has a serious dark side.In the Detroit area, the Black Legion outdid the Ku Klux Klan in hate but remained secret until one of its leaders was implicated in a murder. John Harvey Kellogg of Battle Creek was equal parts physician and quack. Then there were the state's two self-proclaimed kings--James Jesse Strang, the leader of a Mormon group on Beaver Island, and Albert Molitor, the reputed illegitimate son of German royalty who established his own kingdom on Presque Isle.Michigan author and historian Norma Lewis present a gallery of the state's most despicable criminals, crooks, conmen and more. Seller Inventory # CIN0971584923G
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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
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Paperback. Condition: Very Good. N/A (illustrator). The rich history of the Wolverine State has a serious dark side.In the Detroit area, the Black Legion outdid the Ku Klux Klan in hate but remained secret until one of its leaders was implicated in a murder. John Harvey Kellogg of Battle Creek was equal parts physician and quack. Then there were the state's two self-proclaimed kings--James Jesse Strang, the leader of a Mormon group on Beaver Island, and Albert Molitor, the reputed illegitimate son of German royalty who established his own kingdom on Presque Isle.Michigan author and historian Norma Lewis present a gallery of the state's most despicable criminals, crooks, conmen and more. Seller Inventory # CIN0971584923VG
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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
Seller: World of Books Inc, Montgomery, IL, U.S.A.
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Paperback. Condition: Good. N/A (illustrator). The rich history of the Wolverine State has a serious dark side.In the Detroit area, the Black Legion outdid the Ku Klux Klan in hate but remained secret until one of its leaders was implicated in a murder. John Harvey Kellogg of Battle Creek was equal parts physician and quack. Then there were the state's two self-proclaimed kings--James Jesse Strang, the leader of a Mormon group on Beaver Island, and Albert Molitor, the reputed illegitimate son of German royalty who established his own kingdom on Presque Isle.Michigan author and historian Norma Lewis present a gallery of the state's most despicable criminals, crooks, conmen and more. Seller Inventory # CIN0971584923G
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The Renegade Server: Uncommon Strategies for Making More Money in 21st Century Food Service
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