Fundamentals: 9 Ways to Be Brilliant at the New Basics

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9780971584983: Fundamentals: 9 Ways to Be Brilliant at the New Basics

Fundamentals: 9 Ways to Be Brilliant at the New Basics of Business, is a collection of over 200 best demonstrated practices for leaders and mangers in the 2017 workplace. Arranged in 9 specific chapters (Focus, Building Strong Teams, Service Excellence, Training, Marketing, Cost Control, Leadership and most importantly, Execution) Fundamentals is the perfect resource for the seasoned or emerging leader to help improve your people, performance and profits. The author’s customers include Walt Disney Company, Marriott, Coca-Cola, Starbucks and McDonald’s. Over 170,000 copies sold worldwide.

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About the Author:

Jim Sullivan, CEO of Sullivision.com, is an award-winning speaker and best-selling author. He's worked for and with companies as distinct as Walt Disney Company, McDonald's, Chili's, American Express and Coca-Cola. Not a theorist , Jim is well-known as a brand-builder, motivator, trend-spotter and problem-solver. He has built his reputation designing successful sales, marketing, and customer service programs for the Top 200 restaurant, hotel, and retail chains.

Review:

Jim Sullivan's latest book is a 21st Century operating manual for today's foodservice or retail unit managers. His ability to combine humor, research, creative insight and a systemized approach to learning is once again evident in his next best-seller, Fundamentals. --Nikki Fuchs de Calderon, Director of Management Development, Buffalo Wild Wings

Fundamentals is a must read for any leader in the hospitality business. Jim shares countless proven insights on how to be a more effective, build your business and stay competitive in today s competitive marketplace. Read this book and get yourself on the road to being a great leader! --Laurie Haynes, Director of Training, Apple American Group

Read it and reap! --USA Today

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